Privacy policy

Last updated: July 20, 2026
Store: Kova (n8nfyb-m1.myshopify.com)
Merchant: Kova Commerce LLC

This Privacy Policy describes how Kova Commerce LLC (“Kova,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit or make a purchase from our online store.

Information We Collect

Information you provide

  • Contact details (name, email, phone number)
  • Shipping and billing addresses
  • Order notes and customer support messages
  • Account information if you create an account

Payment information

Payments are processed by third-party providers (for example Shopify Payments, PayPal, or other gateways enabled on our store). We do not store full credit card numbers on our servers. Payment providers may collect payment card details necessary to complete your transaction.

Automatically collected information

When you visit the store, we may automatically collect:

  • Device and browser information
  • IP address and approximate location
  • Pages viewed, referring/exit pages, and clickstream data
  • Cookies and similar technologies

Advertising and analytics

We may use tools such as TikTok Pixel, Meta Pixel, Google Analytics, or similar services to measure store performance and advertising effectiveness. These tools may collect device identifiers and browsing activity on our site subject to your consent preferences where required by law.

How We Use Your Information

We use personal information to:

  • Process and fulfill orders, including shipping and returns
  • Communicate about orders, products, and customer support
  • Detect and prevent fraud and abuse
  • Improve our website, products, and marketing
  • Comply with legal obligations
  • Send marketing communications where permitted (you may opt out at any time)

Sharing Your Information

We share personal information with service providers who help us operate the business, including:

  • Shopify — e-commerce platform hosting and checkout
  • Payment processors — payment authorization and settlement
  • Fulfillment / dropshipping partners (for example CJ Dropshipping and carriers) — order processing and delivery
  • Advertising and analytics providers — campaign measurement and optimization
  • Professional advisors — legal, accounting, or compliance support when needed

We may also disclose information if required by law, legal process, or to protect rights, safety, and security.

We do not sell your personal information for money. Some advertising and analytics practices may be considered “sharing” or “targeted advertising” under certain U.S. state privacy laws; see Your Rights below.

International Transfers

Your information may be processed in the United States and other countries where our service providers operate. Those countries may have different data protection laws than your home jurisdiction.

Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including order records, legal, tax, and dispute-resolution requirements, unless a longer period is required or permitted by law.

Cookies

We use cookies and similar technologies to:

  • Keep you signed in and remember cart contents
  • Understand site traffic and performance
  • Support advertising measurement

You can control cookies through your browser settings. Blocking some cookies may affect store functionality.

Your Rights

Depending on where you live (including certain U.S. states such as California, Colorado, Connecticut, Virginia, and others), you may have rights to:

  • Access the personal information we hold about you
  • Correct inaccurate information
  • Delete personal information (subject to legal exceptions)
  • Opt out of targeted advertising or certain data “sharing”
  • Appeal a decision related to a privacy request (where applicable)

To exercise these rights, contact us using the details below. We will verify your request as required by law.

Do Not Sell or Share My Personal Information

If you wish to opt out of targeted advertising / sale or sharing as defined by applicable law, contact us or use any opt-out link we provide on the storefront.

Children’s Privacy

Our store is not directed to children under 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us so we can delete it.

Security

We use commercially reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is 100% secure.

Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices. Review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the store after updates constitutes acceptance of the revised policy where permitted by law.

Contact Us

For privacy questions or requests, contact Kova Commerce LLC through the store contact page or the support email listed on your order confirmation / store footer.

If you are in the EEA/UK and believe we process data subject to GDPR/UK GDPR, you may also have the right to lodge a complaint with your local supervisory authority.